I used to have a great client who would send work regularly. He even struck a deal with me that instead of asking for a volume discount since he sent so many audios, he would pay the regular price if I would just turn his transcripts around faster. It was a great deal and he was one of my favorite Internet Marketers to work with.

I felt comfortable asking him for help. I learned about his family-wife and kids-and even sent them a gift when their second child was born. He just seemed like an all-around nice guy. I made sure that each and every transcript of his was polished and professional, and even went the extra mile by designing a layout, complete with graphics that matched his websites, so that his readers would be even more impressed with the products he created.

This person’s mentor had been a very demanding person, another Internet Marketer who claimed to have made over $1 million online. When I was a partner in another transcription service, we had the mentor as a client and although he offered us a lot of work, he wanted us to always keep his projects a top priority and we worked sometimes day and night to try and keep him satisfied. He was always asking, “Where is this? Where is that? Is this done? Is that done?” even though we were keeping up with the agreed-upon time schedule. He demanded that things were on time, yet it was like pulling teeth to get him to pay his invoices. I hoped that my client would not turn into his mentor.

My client had also been very generous with his list members and customers, giving away hundreds of dollars during teleseminars through contests. He was coming into his success with Internet Marketing and I thought it was so refreshing to see someone sharing with others, not just claiming to have made so many thousands online, but possibly helping others to fund their online dreams of independence too.

Well, something changed one day. I hadn’t heard from my client since his last project and I knew he had others coming up and would need audios transcribed. So I decided to send him a friendly email, asking how he was doing since I hadn’t heard from him in a while. The reply I received stunned me since I thought this guy was different. He was going to be someone who wasn’t always looking for the cheapest deal and would appreciate quality over saving a few bucks…

He told me that he had found another transcription service that charged about 1/4 of my rates, and that although he had to do more work on his end to fix their errors, he decided to go with them because of the lower price.

Where’s the loyalty? Why didn’t he ask me if I would give him that volume discount he never wanted before? What happened to making those thousands upon thousands online and paying for a high-quality transcription service so he could work on expanding his business, rather than having to correct poor-quality transcripts?

I know that things happen for a reason, but it really gets me about certain Internet millionaires who brag about all the money they’ve made and their lovely homes and sports cars, but they ask, “Do you give a discount?” While here I am, struggling to make ends meet, working hard every day.

Since my business has grown exponentially over the past year, I had all but forgotten about this former client. My current clients have shown me that they do appreciate quality, and some of them have stuck with me for years…which I appreciate so much! So for whatever reason this guy turned to being a cheapskate and sending his business elsewhere, it turned out to be a blessing for me. I have the best clients from all over the globe and I appreciate them too.[1]